Formed in 2018 by executives of leading professional services and software companies, CXForward….

Executive Team

Curtis Mills – Chief Executive Officer

Curtis Mills leads ProCom Consulting’s strategy, business operations, client work, service offering development, and market leadership activities. He also serves in program management and quality assurance roles on client projects. A widely respected expert in the communications and utilities industries, Curtis began his career with Accenture. There he spent several years at electric and natural gas clients before becoming one of the first executives in the firm to focus on billing and operations support systems for the telecommunications industry. For over 30 years, Curtis has helped communications service providers and utilities improve their mission-critical customer, billing and operations support processes and systems, with a focus on post-merger integration. He has worked with many large and small communications companies in the wireline, wireless, Internet services, cable and long-distance sectors. Clients have included SBC/AT&T, Frontier Communications, Qwest, CenturyLink, Windstream, Verizon, and Amdocs, among others. He has also worked with both regulated and deregulated gas, electric and renewable energy companies such as Southern Company, Direct Energy, Excel Energy, Carolina Power & Light, TXU Energy, and SouthStar Energy.

Curtis is often called upon for his deep expertise, including providing testimony for regulatory bodies; providing subject matter expertise for software vendors serving these industries; reviewing and negotiating outsourcing agreements on behalf of clients; conducting due diligence reviews for clients considering acquisitions; and conducting workflow reviews to identify productivity improvements. He earned both his BBA in finance and MBA in information systems from the University of Georgia.

Chad Terry – Chief Financial Officer

Chad Terry, a certified public accountant, leads ProCom Consulting’s financial planning, accounting and risk management functions, along with some areas of business operations. Chad has over 20 years of experience in finance on both the public accounting and industry sides. Chad has held CFO positions at numerous technology companies, where he managed financial operations, led banking relationships, secured venture capital financing, and guided the companies to increased revenue and profit. These companies include Aptys Solutions, Accelarad, Pursuant Health, Jack Henry & Associates, and Goldleaf Financial Solutions. As CFO of Alogent Corporation, a provider of deposit automation and image based transaction processing solutions, Chad helped lead a financial turnaround of the company and facilitate a successful acquisition. He has also been an advisor to various other technology and real estate companies.

Prior to his roles as CFO, Chad was a senior internal auditor with BellSouth/AT&T, where he led several projects to increase operational efficiency and improve revenue assurance. He started his career in public accounting, working as an audit manager for several years with Faucett, Taylor and Associates. He performed financial statement audits and consulted for companies in a variety of industries, including real estate, technology, manufacturing and capital management. Chad received his MBA from the University of Georgia and his BBA in accounting from Kennesaw State University. He also holds an AAS in general business from Dalton College.

Martha Tuthill – Executive Vice President, Client Service Delivery

Martha Tuthill leads ProCom Consulting’s client development and client service activity, with an emphasis on the state government sector. Prior to joining ProCom Consulting, Martha spent over 30 years with Accenture, where she was a senior managing partner in various leadership positions focused on the development and delivery of information systems and on process improvement for Fortune 500 companies and the government sector. One of those roles included chief operating officer for the Communications and High-Tech business unit, the second largest division at Accenture. Running the day-to-day operations of this multi-billion consulting and outsourcing practice, she was responsible for sales and pricing of client work, new product line investments, and quality, financial and human resources processes.

During her tenure at Accenture, Martha also served as a human performance partner focused on utilities. She worked with over 20 Energy clients around the globe to shorten the learning curve for employees to adopt new technology solutions. Another role included managing aspects of Accenture’s outsourcing business and Health and Public Service Technology unit. At one point she managed 2,000 people in the largest outsourcing contract in Accenture’s history. She has also consulted to state government agencies on streamlining their operations, motivating their people, and improving results. This has included extensive work across child welfare and human services agencies to identify and deliver dramatic people, process, and technology improvements. Martha holds a BA in Computer Science and Economics from the College of William and Mary in Virginia.

Mark McKeehan – Executive Vice President, Client Service Delivery

Mark McKeehan leads ProCom Consulting activities in the communications sector. With over 30 years of experience, Mark was previously a managing director at Brand Velocity and spent seven years at Amdocs, where he was responsible for growing the company’s North American communications consulting business. His group led companies through transformations of their most critical systems. This involved all aspects of complex programs, including creating and implementing business processes and organizational structures while leading change. His most recent role at Amdocs was VP, Global Operations and Planning, in a division of over 2,400 employees. At Ernst & Young, Mark established the firm’s Latin American communications and financial services practices. He also served as an engagement partner, implementing customer care, billing and trouble management systems for major communications companies. Following the merger with Capgemini, Mark served as COO for Capgemini’s North American communications division and VP, Director of Operations, for all of Capgemini’s North American business.

Prior to Ernst & Young, Mark spent nine years at BellSouth/AT&T focusing on areas ranging from international startups to marketing within the mobile division. Mark’s consulting activities have spanned functional areas such as customer management, billing, marketing, and operations, with a specialty in process improvement and change management. Mark holds a BS in quantitative management from the University of Florida and an MBA, with concentrations in finance and organizational development, from Indiana University.