Assessing and implementing a new system is often overwhelming. Our Advisors meet with you to understand the customer engagement challenges your organization faces and determine the best Pega solution to meet your needs. We assist with business case development, and our Architectural Review helps you understand how a CDH solution integrates with and optimizes your current capabilities.
Using our Pega Prep approach, our Advisors work to help identify the requirements for a successful implementation, including team member participation across the organization, data needs across channels, systems integration requirements, staffing and training needs, KPI and reporting specifications and ongoing systems management processes.
We also provide peace of mind. Each of our Advisors have over 15 years consulting experience and 8 years of certified Pega implementation experience, so you know you are getting the expertise you need.