Digital Customer Experience from the Leading Customer Engagement Platform

If you’ve driven a car, used a credit card, called a company for service, opened an account, flown on a plane, or submitted a claim, you’ve been part of a digital customer experience powered by Pegasystems.

We bring world-class Pega implementation expertise and a track record of successful project delivery to every engagement.

Any systems integrator can bring certified resources, but CXForward provides skilled leadership and expertise to each and every implementation. We are experts in CRM, digital process automation, robotics, AI, and machine learning.

We recruit and deploy only the very best, with an average of 15 years of consulting experience, and over 8 years of Certified Pega implementation experience. Our consultants and architects leverage the full arsenal of Pega best practices learned from implementing dozens of enterprise applications and following the development and deployment methodology best practices from Pegasystems.

Pega’s proven methodology and tools, such as Directly Capturing Objectives (DCO) and seamless Agile/Scrum, accelerate the realization of business value and improve your overall project quality. Our expert design patterns, accelerated configuration, and ‘build for reuse’ strategy expedite solution delivery and ROI. We utilize Pega guardrails and pre-configured alerts to ensure that you receive a high-performing, optimized solution.

Please reach out to us at 404-775-6485 and speak directly to a Pega staffing specialist.