Digital Customer Experience from the Leading Customer Engagement Platform

If you’ve driven a car, used a credit card, called a company for service, opened an account, flown on a plane, submitted a claim, or performed countless other everyday tasks, you’ve been part of a digital customer experience powered by Pegasystems. We are in the business of optimizing how people interact with processes and technology. We are experts in CRM, digital process automation, robotics, AI, machine learning, and more. Driving an excellent customer experience and empowering industry leading companies to achieve breakthrough results.

We bring world-class Pega implementation expertise and a track record of successful project delivery to every engagement.

The difference is experience and execution. Any systems integrator can bring certified resources, but CXForward brings thought leadership and expertise to each and every implementation. We are part of an ecosystem of over 15,000 certified Pega professionals worldwide, but we recruit and deploy only the very best with an average of 15 years of consulting experience and over 8 years of Certified Pega implementation experience.

Our consultants and architects leverage the full arsenal of Pega best practices learned from implementing dozens of enterprise applications and following the development and deployment methodology best practices from Pegasystems.

Pega’s proven methodology and tools, such as Directly Capturing Objectives (DCO) and seamless Agile/Scrum, accelerate the realization of business value and improve your overall project quality. Our expert design patterns, accelerated configuration, and ‘build for reuse’ strategy expedite solution delivery and ROI. We follow best practices by measuring your application’s quality using Pega guardrails and pre-configured alerts to ensure you receive a high-performing, optimized solution.

And we are partnered with ProCom Consulting to ensure stability and scale for the continued growth of CXForward.

Please reach out to us at 404-775-6485 and speak directly to a Pega staffing specialist.